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Satisfaction Guarantee

Why Buy from MyBinding.com?


Here at MyBinding.com we are committed to delivering excellent service. Our business is customer-driven—we want to build repeat orders and long lasting relationships with our customers by treating them well, providing high quality service and helpful information, and offering unbeatable product selection and prices. If you have any questions or concerns, we have a fully trained live sales staff available by phone at 1-800-944-4573, email at sales@MyBinding.com, or live web chat. If we don't know the answer, we will find someone who does. We will do our best to beat your highest expectations in order to make you a satisfied customer.

 8 Easy reasons to buy from us:

  • Security
  • Quality
  • Stock
  • Knowledge
  • Selection
  • Price
  • Service
  • Technical Support

 

 

 


Security

At MyBinding.com we take the security of our customers very seriously. Every transaction on our site is secured using the highest level 128bit SSL encryption from Thawte. Our site is tested daily and is certified as "Hacker Safe." We do not sell, rent, or share our customer information with third parties and never will.

 

Quality

The documents that you bind and laminate represent your business and your image. We try to stock only the best quality products to ensure that your bound and laminated documents have the professional look that you desire.

Stock

MyBinding.com has one of the largest inventories of binding and laminating products in the United States. With our huge inventory, stocked in multiple warehouses, we can usually ship your order the same or next day.

 

Knowledge

We pride ourselves on having the highest level of product knowledge in the industry! Our knowledge of the industry gives us the ability to make the proper recommendations for all of your document finishing needs.

Selection

At MyBinding.com, we strive to have the products that you need, when you need them. We work with the best manufacturers in the industry and carry most items ready to ship on demand. Our vast selection gives us the ability to provide the best document finishing solutions for virtually any of your needs—from a single, high quality proposal to fully automated finishing solutions.

 

Price

At Mybinding.com we strive to provide the highest quality products for the best possible prices. In fact we even have a low price guarantee. If you find an identical item in stock with one of our competitors for a lower price (including shipping), we will gladly meet or beat their price. Give us the opportunity to exceed your expectations and provide for all your binding and laminating needs.

Service

MyBinding.com was founded on the principle that our customers come first. For a decade, we have strived to do what ever it takes to make sure that our customers receive the best quality products at competitive prices with the highest level of customer service. Our unmatched customer service has helped us win GBC’s prestigious dealer of the year award for 2005 and 2006 as well as the dealer of the year award for PDI in 2006. We're also a proud member of the Better Business Bureau.

 

Technical Support

We work closely with our manufacturers and our factory certified technical support staff to keep your binding, laminating, and paper handling equipment running smoothly. We feature our own staff service professionals, and we have GBC factory service technicians at our disposal. Our goal is to respond to your needs as quickly as possible. We also have a nationwide network of service professionals that are available for maintenance and repair of your equipment.

 


See what others are saying about our excellent 100% guaranteed customer service.

I had a problem with my order and placed another thinking it never went through. When the office saw that there was two orders they contacted me and I told her what had happen. She fixed it to one order. I am so happy to her for seeing that it looked odd that there was two identical orders and checked with me to make sure. Great customer service! Thank you!

Tonya, San Angelo, TX

 

I have shopped around in effort to cut costs. I found a company that did, and the representative I contacted matched the prices and has provided some of the best customer service I have come across.

Beth, Sacramento, CA

 

Josh was so much help and really knew the product. He even gave me his phone number and extension, if I had questions later. He took his time and didn't rush me your company is some of the best service I have ever had. Most businesses rush you and are very impersonal.

Louise, Iowa City, IA

Michelle was great and very friendly. She really helped me out and was very patient with all of my questions and inquiries! Because of her, I look forward to doing business again with MyBinding.com.

Sophia, Brooklyn, NY

 

Your company has great customer service. When we originally were looking a purchasing new equipment and accessories, the gentleman I spoke to was patient and helpful and made sure I had exactly what we needed. I was very appreciative.

Lori, Kalamazoo, MI

 

I Absolutely appreciated the customer service! I had accidentally purchased the incorrect coil for a machine and I was contacted and notified about this. After being explained the differences between coils and machines I realized it wasn’t the machine that would suit my office’s needs and I was guided to finding a new machine (and correct coils). It was definitely a great experience!

Anonymous

 
 

Click here to read all of our other customer testimonials.