MyBinding Knowledge Base
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What are some tips for troubleshooting my paper folder?
Paper folders make everyday office life a lot easier but you can still run into problems when using one. These are the three most common problems you may experience as well as some information about how to fix them.
1.) The first problem: the machine doesn’t start even when you press the “Start” button. This is actually a pretty common problem and although it’s a frustrating one, it’s pretty easy to fix. The first thing you should do is make sure your paper folder is plugged in. You should also make sure the cord is securely attached to the device. If things look good, the machine might be jammed. Open up the folder to see if there are any misfed sheets in it. If so, remove them and things should be fine. Should you not be able to use the machine at all, check the instruction manual for more troubleshooting options or call a service technician.
2.) The second problem: the paper isn’t being properly fed into the device. Another common problem occurs when the folder won’t feed paper the right way. This is one of the more frustrating situations you can run into with your paper folder and unfortunately, it will probably happen to you at some point. For one thing, the ink might still be wet when you try to fold your printed documents. Wait until the ink is dry before feeding them into the machine. (Making sure the sheets are jogged can also be helpful.) Also, some of the device’s interior parts might be dirty. Take a look and make sure that the parts aren’t dusty, etc. If they are, you can wipe them clean with a damp, soft cloth. (It’s important to unplug the machine before doing this so you don’t end up electrocuting yourself.) Finally, make sure there’s enough paper in the feed tray before you start folding. If there aren’t enough sheets in the tray, problems can arise.
3.) The third problem: your folded documents are wrinkled. Unfortunately, you might have to deal with wrinkled documents at some point. The best way to prevent this from happening is by only folding documents with dry ink. Also, you should check to see if the folding plates are misaligned. If this happens to be the case, the machine’s instruction manual will probably have directions on how to get them back where they should be. The plates may also be dirty, so clean them if necessary. Finally, jogging your paper before placing it in the feed tray will ensure that it’s fed through the device smoothly. You can either jog the sheets yourself or use a jogging device. The choice is up to up to you.


< Over the years, a number of customers have asked me whether they can use twin loop wire with their plastic comb binding machine. These customers often don’t want to have to buy a brand new machine but like the look and feel of twin loop wire binding. However, the answer to their question isn’t as simple as it seems. You see, they actually do make twin loop wire that is designed to work with the plastic comb binding hole pattern. With that said, if you want to use these wires you are going to need a way to close the wires. What is Spiral-O Wire? Let me explain a little bit more…There is a product that we carry called Spiral-O Wire. This wire has 19 loops and is designed to work with the hole pattern from a plastic comb binding machine. Spiral-O Wire is sometimes called Wire Combs or Ibico Wire and was originally designed for use with some of the older Ibico binding machines. A number of the older Ibico plastic comb binding machines also included a twin loop wire closer on the front of them to allow users to use both plastic combs and wire. This 19 loop wire was designed for this purpose. What Equipment is Needed? As the Ibico brand has been phased out by GBC and all of the older Ibico plastic binding machines have been replaced with new models, they no longer have the twin loop wire closer on the front of them. This presents a problem in trying to use these spiral-o wires since you can’t use the wires without a way to close them. One of the only options left is to purchase a Twin Loop wire closer. However, since twin loop wire closers are not incredibly cheap this option usually only appeals to users who have larger electric plastic comb binding machines. Otherwise, it is often advisable to simply buy a low end 3:1 pitch twin loop wire binding machine (the supplies are cheaper). This being said, if you have one of the older Ibico binding machines that has a wire closer included you are in luck. The Spiral-O binding supplies that we carry will work perfectly with your machine and you will be able to use both plastic combs and wire depending on your needs. These Spiral-O binding supplies are available in Black, Silver, White, Blue and Red and in sizes up to 1″ in diameter. If you aren’t sure what type of wire binding supplies that you need to work with your machine simply give us a call. Our trained sales representatives will be glad to help you find the correct supplies for use with your machine.(Read More)

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