Dahle 20822 Level 4 Cross Cut Departmental Paper Shredder Manual, page 1

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Dahle 20822 Level 4 Cross Cut Departmental Paper Shredder Manual, page 2
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20800 SERIES DEPARTMENTAL SHREDDERS

20801 S 20801 C 20800 EC 20814 20822 EC 20830 EC 20831 EC 20835 EC

Dahle North America, Inc.

375 Jaffrey Road Peterborough, NH 03458 Tel: (603) 924-0003 • Fax: (603) 924-1616 Email: shredders@dahle.com w w w . dahle . c o m

OPERATION MANUAL

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Dahle 20822 Level 4 Cross Cut Departmental Paper Shredder Manual, page 3
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Congratulations on your purchase of a DAHLE Paper Shredder! We here at DAHLE North America are dedicated to providing rugged and dependable products for the large, and not so large office. We are sure your new DAHLE Paper Shredder will meet or exceed your expectations of quality and service.

If you have any questions regarding your new DAHLE paper shredder, call your sales representative, or call DAHLE N.A. Customer Service, toll free, at (800) 995- 1379 between 8:30 am and 5:00 pm Monday through Friday, EST.

Check off the model and record the serial number for your records in the space provided below.

❏ 20801 S ❏ 20830 EC

❏ 20801 C ❏ 20831 EC

❏ 20800 EC ❏ 20835 EC

BEFORE YOU CALL FOR SERVICE

SYMPTOM

POSSIBLE CAUSES

SOLUTION

1. ON/OFF Switch set to wrong postion

2. Unit unplugged

3. Outlet dead

4. Door not fully closed

5. Waste Bin full

1. Cutting blades dry

Move Switch to “I” (on) position Connect to outlet Reset circuit breaker Close Door Empty Waste Bin Lubricate cutting blades according to instructions.

DAHLE SHREDDER SUPPLIES AND ACCESSORIES

Shred Bags (100 per box)

DIAGRAM KEY

Models Personal & 20300 Series 20400, 20500 & 20600 Series 20800 Series High Capacity Models

Forward Switch (electronic models)

Shredder Oil (All Models)

Reverse Switch (electronic models)

Power Switch (electronic models)

READ ALL INSTRUCTIONS BEFORE OPERATING YOUR SHREDDER

Waste Bin

Box of 4 16oz. Bottles Box of 4 1gal Bottles 1 gallon bottle

Automatic Oiling System

SAO-120

4 Liter Auto Oiler

IF ANY OTHER PROBLEMS OCCUR. CALL YOUR AUTHORIZED DAHLE SERVICE DEALER

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Dahle 20822 Level 4 Cross Cut Departmental Paper Shredder Manual, page 4
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CHANGING THE SHRED BAG

SAFETY INSTRUCTIONS

When the Shred Bag (10) is full, the shredder will automatically shut down. On the electronic models an LED indicator will light and an audible alarm will sound. Changing the Shred Bag is quick and easy if you follow these simple directions.

  1. Turn shredder off.
  2. Open Door (12) using Door Handle (11) to expose Waste Bin (10) and Shred Bag (9).
  3. Pull the Waste Bin and full Shred Bag out of the shredder.
  4. Dispose of full Shred Bag.
  5. Install new Shred Bag in Waste Bin, draping end of Shred Bag over edge of Waste Bin.
  6. Push Waste Bin, with new Shred Bag installed, back into shredder.
  7. Close Door (12).
  8. Turn on shredder and continue shredding.

CARING FOR YOUR SHREDDER

Clean covers with a clean dry cloth. Do not use water or solvents. Make sure you disconnect your shredder from its power source before cleaning.

Paper shredders, like all mechanical equipment, need proper maintenance to ensure efficient operation. Periodic lubrication of the cutting blades is important to offset the friction generated within the cutting head. Frequency of lubrication will vary depending on the shred size and the amount of usage. A strip-cut shredder receiving light use (1 – 2 hours per week) will require lubrication only once or twice a month, while the same machine used 1 – 2 hours per day will require lubrication weekly. A cross-cut shredder should be lubricated every ½ hour of shredding time to maintain maximum capacity and efficiency.

The procedure for lubricating your shredder is simple, and can be performed by any operator. The oil is packaged in a squeeze bottle and is applied directly to the cutting blades through the feed opening (3). Run a fine stream of lubricant from one side of the feed opening to the other. Run the shredder in REVERSE for a few seconds to help distribute the lubricant evenly. You can now continue shredding as usual.

DAHLE Shredder Oil is the only lubricant you should use in your paper shredder. It has been specially formulated so as not to leave any residue that could attract dust and clog the shredding mechanism. You can order DAHLE Shredder Oil (item # 740) from your local dealer. Repairs on your paper shredder should only be performed by qualified technicians. If you need service, contact your local dealer, or you can contact DAHLE North America Customer Service between 8:30 am and 5:00 pm EST at (800) 995-1379.

NOTE: SHREDDER WILL NOT OPERATE UNLESS DOOR IS COMPLETELY CLOSED

Read the operating instructions carefully before operating your shredder! Do not use in the vicinity of flammable liquids or gases. Do not use in the vicinity of corrosive materials. Do not expose to water or wet conditions. Do not let children operate this, or any other, office equipment. Do not reach into the cutting mechanism during operation - not even from the top or with objects. Do not operate the shredder for a period of more than 5 minutes in no-load operation (operation without paper). Keep hair clear of machine. Keep neckties clear of machine. Keep bracelets, or any other jewelry, clear of machine. Power connection must be accessible at all times. Disconnect from power supply before servicing. The safety devices must not be disabled or removed. Please make sure that the shredder gets sufficient ventilation (ventilating grills must kept free).

BEFORE YOU SHRED

Remove Transport Bolts with wrench provided. Record the Model and Serial Number in the space provided inside the front cover. Be sure the electrical outlet provides the proper power for your shredder (see rating label on rear of shredder). Install Shred Bag (see: “CHANGING THE SHRED BAG”).

TURNING ON YOUR SHREDDER

ON, OFF and REVERSE are controlled by the black Rocker Switch (8a) on the top of the shredder. Moving the switch to the “I” (ON) position activates the shredding mechanism. Moving the switch to the center or “O” (OFF) position turns the shredder off. The REVERSE position “R” will be discussed in “CLEARING A PAPER JAM”.

ALWAYS TURN SHREDDER OFF IF IT WILL BE UNATTENDED FOR LONG PERIODS OF TIME

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Dahle 20822 Level 4 Cross Cut Departmental Paper Shredder Manual, page 5
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20800 EC • 20814 • 20822 EC • 20830 EC • 20831 EC • 20835 EC

  1. ON/OFF is controlled by the green push button (8) found on top of the shredder.
  2. Pressing this button turns the shredder on and places it in the stand-by mode.
  3. Pressing the button again turns the shredder off.

SHREDDING

Turn shredder on. Insert paper squarely into Feed Opening (3). Continue feeding paper into Feed Opening until the shredding mechanism begins to draw the paper in. At this point, allow the paper to feed into shredder on its own. When shredding is complete, turn shredder off.

20800 EC • 20814 • 20822 EC • 20830 EC • 20831 EC • 20835 EC

Turn shredder on. Insert paper squarely into Feed Opening (3). A light barrier will automatically activate the shredding mechanism. Continue feeding paper into the Feed Opening until the shredding mechanism begins to draw the paper in. At this point, allow the paper to feed into the shredder on its own. Once the paper has passed completely through the shredding mechanism, the electronic controls will automatically stop the machine.

To shred a piece of paper too small to break the light barrier, press the FORWARD button (7) once to override the auto ON/OFF function. The shredder will continue to run until the FORWARD button is pressed again.

Microfiche and transparencies can also be shredded in the same manner as paper, however, you should shred a piece of paper after every 8 or 10 sheets of plastic. This helps clean plastic particles out of the shredding mechanism.

REMEMBER TO LUBRICATE YOUR SHREDDER ACCORDING TO INSTRUCTIONS

CAPACITY

Capacity is the number of sheets of 8½” x 11” paper that can be shredded at one time. These figures are approximate and machines may vary slightly due to various conditions. It is not recommended that you try to run your shredder at maximum capacity, as this increases the chance of a paper jam.

Model 20801 S 20801 C 20800 EC 20814 20822 EC 20830 EC 20831 EC 20835 EC

CLEARING A PAPER JAM

If too many sheets of paper are fed into your shredder at one time, it may cause a paper jam. Running your shredder at maximum capacity increases the chance of a paper jam. If a paper jam occurs, it is easy to clear by following these simple steps:

  1. Turn shredder off using ON/OFF/REVERSE switch (8a).
  2. Firmly pull on paper sticking out of Feed Opening while holding ON/OFF/REVERSE switch in the REVERSE (R) position.
  3. After paper has been removed from the Feed Opening, move the ON/OFF/REVERSE switch back to the ON (I) position.
  4. Separate some of the sheets and continue shredding.

20800 EC • 20814 • 20822 EC • 20830 EC • 20831 EC • 20835 EC

The Auto-Reverse feature, built into the electronic versions of the General Office Shredders, helps prevent paper jams. If the Auto-Reverse feature is activated an audible alarm sounds and the Paper Jam Indicator (6) lights up. If this situation occurs, follow these simple steps:

  1. Remove paper from Feed Opening. The REVERSE button (7a) may be used if excess paper remains in the Feed Opening. Clear shredding mechanism by pressing the FORWARD button (7).
  2. Separate some of the sheets and continue shredding.

IT IS NOT RECOMMENDED RUNNING SHREDDERS AT MAXIMUM CAPACITY

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Quick start

  1. Remove transport bolts: Take out the transport bolts with the wrench provided.
  2. Check the power: Make sure the outlet provides the power shown on the rating label at the rear.
  3. Fit the shred bag: Put a new shred bag in the waste bin and drape the end over the edge. Push the bin back in.
  4. Close the door: The shredder will not operate unless the door is completely closed.
  5. Turn it on: Press the green push button on top. This turns the shredder on and puts it in stand-by mode.
  6. Feed paper: Insert paper squarely into the feed opening. A light barrier starts the shredder. Let the paper feed in by itself.
  7. Finish: The shredder stops by itself when the paper has passed through. Press the green button again to turn it off.

Troubleshooting

ProblemLikely causeFix (from the manual)
Shredder will not runThe ON/OFF switch is in the wrong position, the unit is unplugged, the outlet is dead, the door is not fully closed or the waste bin is full.Move the switch to the I (on) position, connect to an outlet, reset the circuit breaker, close the door, or empty the waste bin. Page 3
Shredder shuts down by itselfThe shred bag is full.Turn the shredder off, pull out the waste bin and full bag, and fit a new bag. On electronic models an LED lights and an alarm sounds. Page 4
Shredder is slow or noisyThe cutting blades are dry.Lubricate the cutting blades with DAHLE Shredder Oil as the manual describes. Page 3
Shredder will not start with the door openThe shredder does not operate unless the door is completely closed.Close the door completely. Page 4
Paper jamToo many sheets were fed at one time.Turn the shredder off. Pull the paper out of the feed opening while holding the switch in REVERSE. Return the switch to ON, separate some sheets and continue. Page 5
Auto-Reverse alarm and Paper Jam lightOn electronic models, the Auto-Reverse feature has activated.Remove the paper from the feed opening. Use the REVERSE button if paper remains. Press FORWARD to clear the mechanism. Separate some sheets and continue. Page 5

Frequently asked questions

How often should I lubricate a cross-cut shredder?

A cross-cut shredder should be lubricated every half hour of shredding time to keep maximum capacity. See page 4.

What oil should I use?

Use only DAHLE Shredder Oil, item number 740. Apply a fine stream through the feed opening from one side to the other, then run it in reverse for a few seconds. See page 4.

Can it shred transparencies and microfiche?

Yes. Shred a piece of paper after every 8 or 10 sheets of plastic to clean plastic particles out. See page 5.

How long can it run with no paper?

Do not run it for more than 5 minutes without paper. See page 4.

How do I shred a piece of paper that is too small for the light barrier?

Press the FORWARD button once to override the auto on/off. It runs until you press FORWARD again. See page 5.