Formax Atlas-TRIO15 2-page Troubleshooting Guide, page 1
Text on page 1
  1. In cases the machine feeds double sheet at default setting

◆ Adjust the air blower settings so that loaded papers are separated well.

TROUBLE SHOOTING

① Turn down Upper suction.

② Turn up Side blow.

→ When feeding thin paper, it may increase the risk of skew.

③ Turn down Feed frequency.

  1. Cut / Crease skewing

◆ Make sure that the stock is put on the feed table correctly.

◆ Check whether the skewings are consistent or inconsistent.

◇ If skewings are consistent

◆ Flip through the sheets well before you put them on the

◆ Check if the papers are curled or waved. If they are , fix

◆ Check if the paper guides on the feed table hold sheets

◆ Make sure that the papers are not heavily electric static

→When feeding thin paper, it may increase the risk of double feed.

② Turn up Side blow.

→ When feeding thin paper, it may increase the risk of skew.

③ Turn down Lower suction.

→If it’s lowered too much, it may increase the risk of double feed.

④ Turn down Feed frequency.

・Set the paper guides without play.

Do not set them too tight as the sheet may

not be fed well.

◇ If skewings are inconsistent

・Make sure that the sheets are printed consistently and aligned well.

・If machine still feed skewing , Adjust the setting via the touch panel.

① Turn down Side blow.

  1. In cases the machine doesn’t feed paper at default setting

① Turn up Upper suction.

・ Make the skewing adjust via the skew

→If it’s lowered too much, it may increase the risk of double feed.

② Turn down Lower suction.

→If it’s lowered too much, it may increase the risk of double feed.

  1. Increase processing speed

◆ Select the Crease1.

① Turn up Speed.

② Turn up Feed frequency.

→When the Feed frequency is increased too much, it may increase the risk

Page 1 of 2

Formax Atlas-TRIO15 2-page Troubleshooting Guide, page 2
Text on page 2
  1. Lengths of the cards are inconsistent (in MANU SET MODE)

◆ Clean the driving rollers with roller

If the images on the cards are shifting as shown in the

drawing A, the length of gutters should be increased.

◆ Press TO FLEX to copy the

If finer adjustment is needed after gutter lengths

adjusted, use magnification function.

measurements into FLEX MODE

card size may be adjusted on

FLEX MODE.

If the images on the cards are shifting as shown in the

◆ For example, if the actual card

length is 54.8mm, input 55.2mm

drawing B, the length of gutters should be decreased.

to compensate 0.2mm difference.

If the actual card size is 55.3mm,

If finer adjustment is needed after gutter lengths

adjusted, use magnification function.

  1. Images on the cards shift

◆ Make sure the original sheets are printed correctly and consistently.

◆ Ensure that image positions correspond to inputted data.

⇒If it does not, amend input values so that they correspond to image

◆ If the cutting positions shifts along feeding direction, input a value on

micro adjustment according to below picture.

Page 2 of 2 · End of manual

Troubleshooting

ProblemLikely causeFix (from the manual)
Machine feeds double sheets at default settingsLoaded sheets are not separating well in the air feedAdjust the air blower: turn down Upper suction, turn up Side blow, and turn down Feed frequency. Note that more Side blow can increase skew with thin paper. Page 1
Machine doesn't feed paper at default settingsSuction settings are not picking up the sheetTurn up Upper suction and turn down Lower suction. Lowering suction too much can increase the risk of double feeds. Page 1
Consistent cut or crease skewStock not loaded correctly, curled or wavy paper, loose paper guides, or staticFlip through the sheets before loading, flatten curled paper, set the feed table guides without play (but not too tight), and check for heavy static. Then try turning up Side blow, turning down Lower suction, and turning down Feed frequency. Page 1
Inconsistent cut or crease skewSheets printed inconsistently or misalignedMake sure sheets are printed consistently and aligned well. If skew continues, adjust settings on the touch panel, starting with turning down Side blow. Page 1
Card lengths are inconsistent (MANU SET MODE)Dirty driving rollers or card size not compensatedClean the driving rollers with roller cleaner. Press TO FLEX to copy measurements into FLEX MODE and adjust card size there, e.g. if a card measures 54.8mm, input 55.2mm to compensate. Page 2
Images on the cards shiftOriginal sheets printed inconsistently or image positions don't match the input dataCheck that sheets are printed correctly and that image positions match the inputted data; amend the input values if not. If cut positions shift along the feed direction, enter a micro adjustment value. Increase or decrease gutter lengths as needed, then use the magnification function for finer adjustment. Page 2

Frequently asked questions

How do I stop the TRIO15 from double feeding?

Turn down Upper suction, turn up Side blow and turn down Feed frequency so the sheets separate well. See page 1.

How can I increase the processing speed?

Select Crease1, then turn up Speed and Feed frequency. Raising Feed frequency too much can increase the risk of feed problems. See page 1.

What should I do if my card lengths vary?

Clean the driving rollers, then use TO FLEX to copy the measurements into FLEX MODE and compensate for the measured difference. See page 2.