
Text on page 1
6204 Series Low-Volume Desktop Inserter
MyBinding.com 5500 NE Moore Court Hillsboro, OR 97124 Toll Free: 1-800-944-4573 Local: 503-640-5920

6204 Series Low-Volume Desktop Inserter
MyBinding.com 5500 NE Moore Court Hillsboro, OR 97124 Toll Free: 1-800-944-4573 Local: 503-640-5920
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Read this First ...............................................................................................1
Meet your Document System ......................................................................6
Installing the Document Feed Trays...............................................................10
Installing the Slide and Catch tray..................................................................11
Filling the Document Feeder Tray..................................................................16
Filling the Sealing Liquid Reservoir................................................................19
Shut Down the System...................................................................................20
insert'n Frank / insert'n Mail ...........................................................................21
Processing Mail Sets ..................................................................................22
Processing a Basic Mail Set...........................................................................23
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Processing a Mail Set with BRE or Inserts.....................................................24
Adjusting the Address Position.......................................................................26
Adjusting the Envelope Insert Fingers............................................................27
Verifying the Insert Position............................................................................28
Working with Jobs ......................................................................................29
What is a job...................................................................................................29
Creating a new job.........................................................................................29
Performing a test run......................................................................................31
Adjusting the Envelope Position.....................................................................32
Double feed control settings...........................................................................44
What are Advanced Settings?........................................................................46
Opening the Advanced Settings.....................................................................47
Changing the Display Settings.......................................................................47
Viewing System info and Software versions..................................................48
What are licensed options?............................................................................49
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Adjusting the reading head position...............................................................53
Running an OMR test.....................................................................................58
Clean and replace brushes............................................................................61
Clean the sensors on the envelope or document path...................................61
Clean the exit sensors....................................................................................62
Hopper and feeder capacity...........................................................................73
Document and Insert Specifications...............................................................73
Envelope and Document Set Specifications..................................................75
12 EC Declaration of Conformity ...................................................................82
EC Declaration of Conformity DS-63, M3300, FD6204..................................82
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Ensure you have read and fully understood the safety requirements in this section.
According to the EC (European Commission) declaration following the Low Voltage Directive (2006/95/EC), this operator manual must be available in the national language(s) of the country where the system is delivered. Therefore, if you do not have an operator manual in your country’s language(s), contact your authorized distributor.
The software used for the reading option is based in part on the work of the Independent JPEG Group.
This manual is meant for operators of the document system.
maxiFeeder™, insert'n Frank™, powerFold™, intelliDeck™, flexFeed™ and versaFeeder™ are trademarks of Neopost however the affix ™ will not be used further in this manual.
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This manual uses the symbols listed below.
WARNING : Indicates a human safety hazard.
ATTENTION : A risk to the equipment or mail could result from an action you may perform.
NOTE : A remark that explains different cases or specificities.
TIP : Advice to help save you time when processing your mail.
SUPERVISOR : Indicates that you have to use the supervisor menu to perform the procedure.
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CAUTION: DOUBLE POLE / NEUTRAL FUSING (this means that after operating of the fuse, parts of the equipment that remain energized, might represent a hazard during servicing.)
The general process of automated document handling can sometimes create a build up of static electricity. Therefore we recommend that the following measures are taken to reduce the side effects of any electrostatic charge.
Please contact your supplier for further information.
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In Denmark, certain types of Class 1 appliances may be provided with a plug that does not provide an adequate earth (ground) connection when inserted into a Danish socket outlet. Make sure the system has a good functioning connection that has protective earthing (the plug and socket outlet must match).
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The objectives of the European Community's environment policy are, in particular, to preserve, protect and improve the quality of the environment, protect human health and utilize natural resources prudently and rationally. That policy is based on the precautionary principle and principles that preventive action should be taken, that environmental damage should as a priority be rectified at source.
Separating waste during collection is the precondition to ensure reuse and recycling of waste. The proper disposal of electrical or electronic equipment is necessary to achieve the chosen level of protection of human health and the environment in the European Community.
More particularly, certain materials and components of waste electrical and electronic equipment need special treatment as improper handling or disposal on or into land, water or air would represent a major threat to the environment and human health.
In order to facilitate collection and treatment separated from normal domestic waste, electrical and electronical equipment is marked with the following logo:
By law, not only are you not allowed to dispose of the waste equipment via other waste channels, but we encourage you to actively contribute to the success of such collection and to the common good and better quality of life of present and future generations. For more information on the correct disposal of this product, please contact your local service organization.
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The system is a folding and inserting system for processing mail easily. The system:
Automatic monitoring ensures the correct number of documents per envelope. The system can be operated by means of a user friendly interface. The settings of the system (types of documents, type of envelopes and the type of fold) is recorded in so called jobs. These jobs can be programmed by an authorized user.
The system is equipped with a variety of special features, such as:
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The figure shows an overview of the system.
Document Feeders (flexFeed) (1)
The flexFeed is the feeding part of the system. There are two types of feeders: the automatic and the special feeder. The automatic feeder does not require any adjustments for the separation. From a feeder you can feed one or more documents (multi feed). The feeders have a double feed control (DFC). DFC detects if more documents are fed instead of one. You can link feeders. This means that two feeders can be linked as pairs. When the first feeder is empty, the system switches to the other feeder. Meanwhile the empty feeder can be refilled without stopping the system. The upper automatic feeder is equipped with a 'daily mail' function. You can use this feeder to process sets of documents that you cannot process automatically (stapled documents and sets with varying thickness).
All documents of a document set are collated and aligned in the collating area.
The fold unit folds the documents. The following fold types are possible (see Terminology):
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Envelopes that are placed on a stack by the user, are fed one by one into the system by the envelope feeder.
After the documents are folded, the documents are transported to the inserter. The inserter inserts the documents into a waiting envelope. The inserter seals the envelope or not, depending on the settings. Automatic monitoring ensures the correct number of inserts per envelope.
The machine is programmed and operated from the operating panel.
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B - Envelope slide
C - Display with operating buttons
M - Handle for clearing stoppages
D - Upper unit
N - Sealing liquid reservoir
E - Locking hand grip upper unit
O - Side cover (opened)
F - Document feeders
G - Collator arm
Q - Thumb wheel for side guide adjustment
H - Collator area
R - Side guides envelope hopper
I - Power inlet, power switch, RS232 connector / USB / modem
S - Knob for separation adjustment
A - Envelope catch tray
T - Envelope support bracket
J - Knobs for clearing stoppages
The control panel consists of the touch screen and the following buttons:
Stop ( ): The system completes the current mail set and stops, leaving the system empty and ready for a new set.
): The system starts to process mail sets.
The display is covered with a thin pressure-sensitive layer. To avoid permanent damage of the display, do not use sharp objects to press on the display.
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Place the document feed trays in position:
Hold the document feeder slightly inclined as shown in the figure.
Place the front end of the document feed tray underneath the two rollers.
Move the document feed tray upwards (lifting the two rollers), until it is possible to ‘hook’ the feeder into place.
Move the document feed tray towards the machine and move the hooks over the mounting points (on both sides).
Let the document feed tray rest on the machine.
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To install the slide and the catch tray:
Attach the slide as shown in the figure.
Position the envelope catch tray into the holes underneath the envelope hopper as shown in the figure.The distance A should be approximately 1.5 x the envelope height.
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To start up the system:
You can severely damage the machine if it is connected to the incorrect power supply. Before plugging in the machine, check if the local voltage is the same as the voltage mentioned on the type plate.
Connect the system to the mains power supply.
Use the power switch to switch the system on. The power switch is located on the right-hand side of the system.
The touch screen shows the home menu.
When you start up the system, the ‘home’ menu appears. With the arrows you can scroll through the jobs. If you want more information on a job, select the job.
If you just want to start without job definition, press [New job] and select [Automatic] (see Processing mail sets on page 23).
you get back to the home menu. The [Menu] button opens With the home button the advanced settings menu (see Opening the Advanced Settings on page 47).
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If you want more information on a job, select the job in the ‘home’ menu.
The ‘current job’ menu shows the following information of the selected job:
If you want to reset the daily job counter and the stop counter, press the [Reset TOTAL Counter] button in the ‘counters’ menu.
The counter settings are job related.
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Shows the feeders selected to pick documents from (black is selected). Every selected feeder shows how many sheets will be fed from the feeder and the length of the sheets.
This sign indicates that the relevant feeders are linked. This means that when one feeder is empty, the system automatically starts picking documents from the other feeder.
This sign indicates that for the selected feeder OMR is switched on (optional).
This sign indicates that the relevant feeder is set for daily mail.
Gives information about the envelope size (ISO format or height in mm). An envelope with a cross means that no envelopes are used.
Shows the type of fold, in this case C-fold.
The sign indicates that for the relevant feeder the double feed detection is switched on.
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To adjust the side guides it is best to remove the document feed tray from the feeder as follows:
Push handle A downwards.
Lift the document feed tray upwards to unhook it and then pull it out from the feeder.
Loosen the knob B half a turn.
Grab the side guides in the middle and push them apart as far as possible.
Put a small stack of documents between the side guides.
Grab the side guides in the middle and push them towards the documents.The space between the side guides and the documents should be such that the documents have just enough play to move freely.
Remove the stack of documents.
Replace the document feed tray (see Installing document feeders on page 10).
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Fill the document feeder tray as follows:
Open the left-hand side guide A by turning it downwards.
The feed rollers will automatically be lifted.
Place a stack of documents between the side guides.
Turn the left side guide upwards again.
Feed the documents (depending on the type of documents and the type of fold) (see Document Orientation on page 16).
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Before you load the envelopes, make sure the envelope separation and side guides are correctly set. Proceed as follows:
Rotate thumb wheel D to move the side guides C apart.
If the distance between the side guides is too large, the envelopes will twist sidewards, when transported into the machine.
Turn knob A counter-clockwise as far as possible.
Slide an envelope (with closed flap) between the rollers in the machine and turn knob A clockwise until a slight resistance is felt when moving the envelope in and out of the machine.
When the resistance is too high, turn knob A counter-clockwise, until only a slight resistance is felt.
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Place the bottom envelope between the rollers (flap down and trailing - bottom side of the envelope pointing to the machine).
Loosen the stack of envelopes, and place the stack on top of the bottom envelope.
Shift envelope support B in or out, so that the flap side of the envelope is lifted approximately 20 mm (0.8”).
Turn envelope support B so the weight of the envelopes is evenly distributed on both sides.
Switch the envelope sealing on or off:
Lift the handgrip to open the top cover.
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Shift the blue handle A towards
to disable the envelope sealing or towards
to enable the envelop sealing.
Close the top cover.
Before you start a job with sealing, wait approximately 5 minutes for the brushes to moisten or use moistened brushes. For instructions on the installation of brushes, see Clean and replace brushes on page 61.
Open the front cover A.
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Fill the reservoir B to the "Max" lip C with sealing liquid.
Close the front cover A.
Before starting the job, wait approximately 5 minutes for the brushes to moisten.
Before starting the job, wait approximately 5 minutes for the brushes to moisten or use moistened brushes. For instructions on the installation of brushes, see Clean and replace brushes on page 61.
For good moistening, regularly check that the sealing liquid reservoir is filled.
Use the power switch to switch off the system. The power switch is located on the right-hand side of the system.
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The system can be equipped with a side exit and catch tray. The side exit can be fitted instead of the standard envelope receiving tray. The side exit allows a conveyor or a franking system to be fitted in line with the system. The side exit can also be used with a catch tray to achieve vertical stacking. The catch tray is delivered with the side exit.
If this system is connected to a mailing/franking system, insert'n Frank / insert'n Mail allows you to:
For programming this option, see Mailing and Franking settings on page 45. Refer to the appendix for an extensive description of the mailing (franking) option.
insert'n Frank / insert'n Mail
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With the system you can process mail sets in the following ways:
Automatic job processes mail sets according to the following rules:
The following features are not supported with Automatic job processing:
If you want to use any of these features, you have to use Manual jobs to process the mail set (see What is a job on page 29).
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A basic mail set consists of documents from one or more document feeders. This set is inserted into an envelope.
Before you start, make sure you have read the Introduction on processing mail sets on page 22.
From the home menu, press the [New job] button.
Choose [Automatic] to start an Automatic job.
Load the documents and envelopes into the feeders.
Press the [1x] test run button to create one mail set and follow the instructions on screen.
After a successful test run, it is possible to use the [Save] button to save the settings of the Automatic job to a new job.
Press the [start] button to start the mail set production.
The system stops producing mail sets when one of the feeders is empty or the [stop] button is pressed.
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A mail set with BRE consists of documents from one or more document feeders and an insert/BRE from the BRE feeder. This set is inserted into an envelope.
Before you start, make sure you have read the Introduction on processing mail sets on page 22.
Load the BREs with the flap down (flap leading).
If a short feeder is present, load the BREs in the short feeder.
If no short feeder is present, BREs can be loaded in the standard feeders.
From the home menu, press the [New job] button.
Choose [Automatic] to start an Automatic job.
Load the documents, BREs or inserts and envelopes into the feeders.
Press the [1X] test run button to create one mail set and follow the instructions on screen.
Press the [start] button to start the mail set production.
The system stops producing mail sets when one of the feeders is empty or the [stop] button is pressed.
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The term ‘Document separation’ refers to the adjustment required for separating the upper document from the rest of the documents in the stack. This prevents documents being picked up from the stack at the same time. This machine has automatic feeders only; all document separation is automatically adjusted.
The daily mail function is only available when reading is not activated. When daily mail is set, the links to the daily mail feeder will be deselected automatically.
When the daily mail function is selected DFC is not available.
To process documents or sets of documents, which can not be processed automatically (e.g. stapled documents), the top feeder is equipped with a daily mail switch.
To use the Daily Mail function:
Select a job where the daily mail function is selected. You can recognize the daily mail
icon in the job information menus.
Turn down the left side guide A of the upper tray. Now you can see the Daily Mail handle B.
Move the handle to the right to enable the Daily Mail function.
Turn side guide A upwards.
Press the [start] button to start the job.
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Place the document or document set in the feeder (see Filling the Document Feeder Tray on page 16).
The document or document set will be folded and inserted into the envelope as described in the selected job.
Place the next document or document set in the feeder. The system will keep running to process the inserted document or document set.
When finished with Daily Mail, press the [stop] button to stop the job.
Set the Daily Mail handle B to the ‘AUTO’ position to disable the Daily Mail and enable the automatic document separation.
Before starting an Automatic job, it is possible to perform a single test run. This test run is intended to validate the settings of the Inserting System:
If the address on your mail is not correctly positioned behind the envelope window, change the address position as follows:
Adjusting the address position is only possible after running a test run (by using the [1x] button).
Choose a job and press the [1x] button.
Press No if asked if the mail set is correct.
Press Yes if asked if the documents are inserted correctly.
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Press No if asked if the address is readable.
Follow the steps in the wizard.
To make a good insert of the document set into the envelope, the insert fingers A should be about 5 mm (0.2 inch) inside the envelope.
The outer fingers should be about 5 to 10 mm (0.2 to 0.4 inch) from the edges of the envelope.
To verify that the position of the fingers is correct:
Choose a job and press the [1x] button.
Follow the steps in the wizard.
Loosen the knurled knobs C.
Adjust the fingers A so that the tip is approximately 5 mm (0.2”) inside the envelope.
Tighten the knurled knobs C.
Adjust the outer fingers D approximately 5 - 10 mm (0.2 till 0.4”) from the edges of the envelopes.
Check the position of the insert fingers when changing to a different type of envelope.
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To make a good insert of the document set into the envelope, the envelope should be positioned correctly.
The document set is inserted correctly if the flap folding line of the envelope is positioned underneath the green roller B.
To verify the insert position:
This adjustment must only be checked in case of problems or when changing the envelope type.
Choose a job and press the [1x] button.
Lift the locking lever of the loc and pull the loc into the vertical position.
Press No until the question about envelope position appears.
Press No again and follow the instructions on screen.
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If you have to process a lot of mail sets of the same type (for example bills), you can save the settings to a 'job'. The next time you just select the job and immediately start without defining any settings.
The following settings are saved in a job:
To create a new job:
From the home menu, press the [New job] button.
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Press [Manual] to create a new job. For [Automatic], see Processing a basic mail set.
Enter the pin code 2546.
Press the [Job wizard] button to create a new job with the job creation wizard or press the [Advanced] button (experienced users only) to define the settings of the new job. If you use the job creation wizard, follow the steps on screen. If you use the advanced way of job programming, continue as follows:
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Press [OK] to confirm the selected free job number.
A new selected job number starts with default settings.
The job settings menu opens. The meaning of all buttons and settings is explained in Job settings.
Press [Save] to save the job with the entered settings under the specified job number and name. To name a job, see Job name settings on page 45.
Press the [1x] button to verify that the insert position and address position are correct (see Verifying the Insert Position and Adjusting the address position on page 26).
Before starting a job, it is possible to perform a single test run with the settings of the current job.
To perform a test run:
In the home menu, use the arrows to scroll through the Job selection list.
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Select the job you want to use.
Click the [1x] button.
Follow the steps in the wizard.
Before performing a test run, it is possible to adjust the envelope position.
To adjust the envelope position:
Use the arrows beneath the ruler to adjust the envelope position.
button to start adjusting the envelope position.
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Press the [OK] button to accept the new alignment.
to check the new alignment.
If you want to use an existing job:
From the home menu, select the job you want to use.
If you want to perform a test run: Press the [1x] button to do a test run.
If you want to change the counter for this job: Press the [Counters] button to make changes to the amount of mail sets that the job produces.
Press the [Start] button to start the job.
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To edit an existing job:
From the home menu, select a job you want to edit.
Press the [Edit] button.
Enter the pin code 2546.
The job settings menu opens. See Job settings on page 37 for the meaning of all buttons and settings.
Press [Save] to save the job with the entered settings under the specified job number and name.
Press the [1x] button to verify that the insert position and address position are correct (see Verifying the Insert Position on page 28 and Adjusting the address position on page 26).
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To copy existing job settings to a new job:
Press the [Supervisor] menu button from the main menu.
Enter the pin code 2546.
Press the [Job] menu button. The job menu opens.
Press the [Copy job] button. The copy job menu appears.
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Press the arrows if you want to select another job number to copy from or to copy to.
You can only copy job settings to new jobs.
Press [OK] to copy the job settings.
button for details of the job to copy from.
If all jobs are programmed the touch screen shows “No more free jobs”.
It is possible to copy an Automatic job into a job. Before an Automatic job can be copied, it has to be defined successfully (see Processing a basic mail set on page 23).
To delete an existing job:
Press the [Supervisor menu] button from the main menu.
Enter the pin code 2546.
Press the [Job menu] button. The job menu opens.
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Press the [Delete job] button. The delete job menu appears.
When you press [OK], the job is deleted without a warning.
Select a job number and press [OK].
From the job settings menu the following settings are available:
Envelope settings (see Envelope settings on page 38);
Document settings (see Document settings on page 39);
Fold settings (see Fold settings on page 41);
Reading settings (if installed, see Reading settings on page 43);
Double feed control settings (see Double feed control settings on page 44);
Job name settings (see Job name settings on page 45);
Mailing/Franking settings (if installed) (see Mailing and Franking settings on page 45);
If you want to view the job details of the current job, press the run a test, press the [1x] button.
button. If you want to
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In the ‘envelope settings’ menu you can define the envelope properties.
In the top of the screen, three selection buttons are displayed, from which one can be selected. The selected settings button will be highlighted.
Use the button to enter the applicable dimensions. It is also possible to select ISO standard envelopes or dimensions in inches (depends on the installation settings). The envelope height can be set between 90 mm (3.5 inch) and 162 mm (6.38 inch).
button to select an envelope with open flap. This means that envelopes
are fed with open flap. Use the upper button to enter the applicable dimensions. The envelope height can be set between 90 mm (3.5 inch) and 162 mm (6.38 inch). It is also possible to select ISO standard envelopes or dimensions in inches (depends
on the installation settings). Use the second button to enter the flap height. The flap height can be set between 32 mm and the envelope height minus 32 mm (1.26 inch).
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In the ‘document settings’ menu you define the document formats and the number of documents that must be picked from the different feeders.
button to set the number of sheets for the different feeders.
When a feeder is set to daily mail the number of documents is always 1 and can not be set in this menu.
The maximum number of sheets in a set is [25]. When folding is used the maximum set thickness is 5 sheets (80 gr./m2).
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Press the button to enter the document height. The height or the ISO format of the document will be displayed next to the relevant feeder.
button to select two adjacent feeders. The selected feeders will be
When linking two feeders, the program will automatically apply the number and format of the documents of the lowest feeder to the other feeder.
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When a feeder is selected for reading, the feeder below can not be linked to this reading feeder.
button to enter the setting of the daily mail function. Press the This function enables to process documents or sets of documents, which can not be processed automatically (see Processing Daily Mail on page 25). The upper feeder is automatically selected.
button to enable the daily mail function. The icon
the upper feeder. If you press the disabled.
button again the daily mail function will be
When the daily mail function is selected DFC is not available.
In the fold settings menu you can adjust the folding dimensions and folding type.
Select the fold type. The following choices are available:
No fold (no settings required)
Except when no fold is required, the touch screen shows a simple diagram of the document with the fold positions.
The daily mail function is only available when reading is not activated. When daily mail is set, the links to the daily mail feeder will be deselected automatically.
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To change the fold positions press the of the relevant fold.
button next to a fold. Enter the required position
Longest document length minus 25 mm (0.98")
Longest document length minus 50 mm (1.97")
Position first fold plus Longest document 25 mm (0.98") length minus 25 mm (0.98")
Position first fold plus Longest document 25 mm (0.98") length minus 75 mm (2.95")
Position first fold plus Longest document 25 mm (0.98") length minus 25 mm (0.98")
Longest document length minus 100 mm (3.94")
Longest document length minus 50 mm (1.97")
The touch screen will indicate when entered positions are out of range.
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For a full function description of reading, see Reading Introduction on page 52. In the ‘reading settings’ menu it is possible to enable or disable the Optical Mark Recognition (OMR) function and to adjust the basic settings. The first ‘reading settings’ menu covers the following settings:
Change the setting with the
button. The following code is possible:
button the next reading settings menu appears.
In this menu you can define:
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In the ‘DFC settings’ menu you can set Double Feed Control (DFC) for the different feeders on or off.
When Daily mail is selected, the DFC of the upper (Daily mail) feeder is switched off automatically.
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It is possible to store the job with a meaningful job name, to easily recognize the job. This name is displayed at job selection. Enter a job name with the alpha-numeric keypad.
If this machine is connected to a mailing/franking machine, this option allows you to:
button to choose between:
In case franking is enabled, the franking value is defined by the franking machine.
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Advanced Settings are all settings that can be found under the Display Settings Menu and the Supervisor Menu.
The Display Settings menu contains the following settings:
The Supervisor Menu contains the following settings:
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If you want to see or edit any of the Anvanced Settings:
From the home menu, press the [Menu] button.
Choose if you want to see the Display Settings or the Supervisor Menu. Press the according button to enter that menu. Please note: to access the Supervisor Menu, enter the PIN-code 2546. After entering the correct pin code the Supervisor Menu appears.
From the Display Settings screen, you can change various settings.
To change the Display Settings:
Use the arrows next to the brightness symbol to increase or decrease the display brightness.
Use the arrows next to the volume symbol to increase or decrease the interface volume.
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From the Supervisor menu, you can view the System info and Software versions.
Proceed as follows:
From the Supervisor menu, press the [System info] button.
The System info menu opens. Here, the following information is shown:
Press the [Software versions] button to view information on the version of the installed software.
The ‘software versions’ menu opens. This screen shows the software versions that are present in the total system, see example. Pressing the [i] button shows the subversion revision numbers instead of the standard software version numbers. Generally these are used for development reasons, but sometimes it’s convenient to have them for trouble shooting reasons.
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The Option menu shows the following information:
To add a licensed option:
In the Options screen, press the [Add] button.
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Use the keypad to enter the license key code that you received from the supplier to activate the relevant option on this machine. If needed, use the arrow keys to navigate through the entered characters.
Press the [OK] button to add the licensed option. The system will now verify the license key.
Switch the system off and on.
The Test menu can be used to check the system, reset all photocells and execute reading tests. The menu consists of the following functions:
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To run a diagnostics of the system:
In the Test menu, press the [Diagnostics] button. The Hardware test screen appears.
Remove all documents and envelopes and close all covers before starting the diagnose.
In the Hardware test menu, press the [Start diagnose] button. When the test is finished, the Status report is shown, showing a list of all problems found during diagnostics.
If no problems were found, press the [OK] button.
If problems have been found that can not be solved, call your service organization.
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The folding and inserting system can be equipped with reading. This allows the system to read special codes that have been printed on the documents. These codes contain information about the processing of the sheets. The following code type is available:
Depending on the settings, the code tells the system if:
The sheets with the printed code are placed in a feeder. Depending on the programmed code, the other feeders can be used as selective feeders to add enclosures. In case of a Z-fold, the address has to be printed on the last page of the set (see Document orientation on page 54 for the code position). With the other fold types, the first sheet of a set always contains the address. A full length code is printed on every sheet of a set. The code must appear at the same location on every page regardless of the actual code length.
The code on the last sheet of the set contains the insert instruction. The other sheets carry the accumulate instruction. If a parity check is used with OMR, this is checked on each sheet.
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If you print documents for reading:
For more information on how to print a reading code on your document, contact your service organization.
The horizontal position of the reading head must be adjusted to the same position of the printed marks on the documents.
To adjust the reading head, proceed as follows:
Fold a document with reading code on the first mark.
Open the top cover.
Hold the document in the middle against the ruler.
Shift the reading head A so it is positioned exactly above the middle of the reading marks.
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Divide the paper guides B along the width of the document.
When the reading head is adjusted it is possible that paper guides have to be removed and placed on the other side of the reading head.
Switch on the reading function and set the position of the reading marks as described in OMR Code Description on page 55.
Document orientation:
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Position of the code on the document:
Minimum line thickness of a mark: 0.2 mm (0.008 inch)
Default the first mark from the top is set to: 100 mm (3.9 inch). This parameter is set in the job settings.
The code must have a consistent number of mark positions on every page.
The white area in the picture shows the limits where the code can be printed.
There are two OMR license types:
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For the OMR basic license the following functions are available:
The minimum code is one mark in one line (insert). However for reliability it is advised to use at least 2 marks. The first line is the start mark. A mark printed on the second line means insert. No mark on the second line means accumulate.
In some cases, on request of the customer, the reading of the basic commands can be reversed by the service organization. This means that no mark is interpreted as an insert command and that for the accumulate command a mark has to be printed.
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For the OMR advanced license the following functions are available:
General remarks:
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In the figure the legend for the following example is shown. In this example feeder station 3 is the reading feeder. The feeder stations 1 and 2 are selected for selective feeding.
In this example, a set of 4 sheets with two selective feeds (station 2 and 1) and three sequence check marks is shown.
To run an OMR test:
Before running an OMR test, select a job that uses OMR reading.
In the Test menu, press the [OMR test] button. The OMR test menu appears.
Press the [Test] button to start the OMR test. After the test is finished, the Result screen appears.
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In the Results screen, evaluate the test results.
button to see the OMR info.
Press the [Back] button to return to the OMR test menu.
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Disconnect the mains power supply before performing any maintenance.
The user must not attempt to service the appliance beyond that described in this operator manual. All other servicing must be carried out by qualified service personnel only. Please contact your authorized distributor.
Maintenance frequency
The machine is delivered with an extra set of brushes. To always have one clean set available, it is recommended to soak one set in water and use the other set.
When the display warns about dusty sensors, certain sensors have to be cleaned. After cleaning, always calibrate the photocells (see Resetting photocells on page 62).
For the sensors on the envelope or document path, see Clean the sensors on the envelope or document path on page 61.
For the exit sensors, see Clean exit sensors on page 62.
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When dirty or saturated, clean the brushes of the envelope sealing or replace them as follows:
Moisten the new brushes in water.
Remove the brushes one by one by pulling them down from the brush holder.
Replace the brushes. Make sure that the studs on the brushes are fitted in the corresponding holes in the brush holder.
When the display warns about dusty sensors in the envelope or document path, clean them as follows:
Open side cover A.
Place bellows B in the upper air plug C and firmly squeeze a few times to blow the dust from the document path sensor.
Place the bellows in the lower air plug and firmly squeeze a few times to blow the dust from the envelope path sensor.
Calibrate the photocells (see Resetting photocells on page 62).
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To clean the exit sensors:
Rotate a slightly moistened cotton swab in the lower hole, to clean the lower exit sensor.
Rotate a slightly moistened cotton swab in the upper hole, to clean the upper exit sensor.
Calibrate the photocells (see Resetting photocells on page 62).
To calibrate all photocells:
In the Test menu, press the [Reset photocells] button. The Calibrate photocells menu appears.
Remove all documents and envelopes and close all covers before starting the calibration.
In the Calibrate photocells menu, press the [Cal.] button. When the calibration is finished, the system returns to the Calibrate photocells menu.
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When an error occurs the display shows a screen showing the following information:
button to view more information about the occurred error and about the Press the possible actions to avoid the error from re-occurring.
After solving the problem, press [Reset] to reset the error (the error screen will disappear).
When a cover is opened, the display shows a warning screen with the message “Cover open and a suggested solution “Close cover”.
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Stoppages can occur in the following areas:
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For clearing of stoppages, three system sections can be opened:
A - Top cover to reach the Fold and Feed area.
B - Collator plate to reach the collator area.
C - Front cover to reach the envelope track and inserter area.
When a stoppage occurs in the lower envelope track, remove the envelopes as follows:
If needed, envelopes can be transported manually to the insert table or lower envelope track by means of handle F. To transport a mail set manually, turn handle E.
Open the side cover C.
Lower and hold the handle D to the left and remove the envelope(s) from the lower envelope track.
Release the handle D.
If necessary, the envelopes and documents can be transported manually by turning the blue knob E clockwise.
Turn the blue knob F clockwise to manually transport envelopes through the lower envelope track.
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Close the side cover.
Press the [Reset] button to reset the error and restart the job.
When a stoppage occurs in the flexFeed, remove the documents from the flexFeed as follows:
Open the top cover A by pulling up the handle.
Remove the documents from the flexFeed area.
Close the top cover A.
Press the [Reset] button to reset the error and restart the job.
When a stoppage occurs in the collating area, remove the documents from the collating area as follows:
Move the collator plate B down.
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Remove the documents from the collator area.
Move the collator plate B up in position.
Press the [Reset] button to reset the error and restart the job.
Fold
When a stoppage occurs in the Fold area, remove the documents from the area as follows:
Open the top cover A by pulling up the handle.
Remove the documents from the Fold area.
Close the top cover A.
Press the [Reset] button to reset the error and restart the job.
To resolve problems:
Write down the error.
Try to solve the problem by consulting the troubleshooting table.
Switch the inserter off and on again, to verify system operation.
When the error still occurs contact your service organization.
When contacting the service organization, you will also be asked for the last error message and the software version of the installed software. To determine the software version, see Viewing System info and Software versions.
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The system cannot be started after switching on.
System not Connect the system connected to mains. to the mains.
Replace fuse below power switch.
A cover is opened.
Envelopes stacked reversed in the hopper.
Check envelope feed Loading Envelopes adjustments. Place on page 17 envelopes correctly in hopper.
System stops with envelope at insert position (flap not open).
Envelope flap sticks. Store envelopes according to specifications.
Envelope settings on page 38
Wrong envelope type Change envelopes used (not according according to to specifications or specifications. job settings).
Envelope settings on page 38
Envelopes are double Envelope separation Adjust envelope fed. not correctly set. separation.
Loading Envelopes on page 17
Envelopes not placed Check and replace if Loading Envelopes properly in the needed. on page 17 hopper.
Envelope stops skewed.
Side guides of the Check side guides Loading Envelopes envelope hopper are and adjust if needed. on page 17 set too wide.
Envelopes are fed irregularly.
Hopper almost empty. Refill hopper.
Loading Envelopes on page 17
Separation set too narrow.
Adjust envelope separation.
Loading Envelopes on page 17
Side guides set too narrow.
Check side guides Loading Envelopes and adjust if needed. on page 17
Envelope support not Reposition the positioned correctly. envelope support.
Loading Envelopes on page 17
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Flap is wrinkled and sometimes not opened.
Envelope not within specifications.
Check specifications Verifying the Insert and change Position on page 28 envelopes if needed.
Store envelopes according to specifications.
Envelopes stored or Verifying the Insert manufactured Position on page 28 improperly.
Separation set too narrow.
Adjust envelope separation.
Loading Envelopes on page 17
Fingers are placed on Fingers adjusted too Check fingers top of the envelope. deep into the position, adjust if envelope. needed.
Adjusting the envelope insert fingers on page 27
Envelope stops too early.
Verifying the Insert Position on page 28
Check envelope stop Verifying the Insert position, adjust if Position on page 28 needed.
Adjusting the envelope insert fingers on page 27
Inserted document too long for used envelope.
Envelope throat incorrect.
Check envelope specifications.
Verifying the Insert Position on page 28
Envelope glued inside.
Eliminate faulty envelopes.
Window not glued properly.
Eliminate faulty envelopes.
System stops while Fingers not correctly Check fingers inserting (stoppage at adjusted. position, adjust if the inserting point). needed.
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Flap not sufficiently moistened.
Check water level, refill if needed.
Check brushes, Maintenance replace if needed by Schedule on page the extra soaked set. 60
Check brushes, clean Maintenance if needed. Schedule on page
Check the moistening Filling the Sealing felt, refill water tray if Liquid Reservoir on needed.
Check the moistening Maintenance felt, clean if needed. Schedule on page
Moistening felt worn Replace moistening out. felt.
Envelope not always Inserted document ejected from sealer. too big.
Skewed documents fed.
Check fold settings, adjust if needed.
Filling the Sealing Liquid Reservoir on
Maintenance Schedule on page
Maintenance Schedule on page
Document not inserted deep enough.
Check adjustment of Verifying the Insert envelope stop Position on page 28 position and fingers.
Maintenance Schedule on page
Filling the document feeder tray on page
Side guides set too narrow.
Adjust the side guides.
Adjusting the side guides on page 15
Side guides set too wide.
Adjusting the side guides on page 15
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Document set not correctly inserted.
Insert position not correct.
Check insert position. Verifying the Insert Position on page 28
Insert fingers not Check insert finger correctly positioned. position.
Address not readable Address position not Check address from window correctly defined. position.
Adjusting the envelope insert fingers on page 27
Adjusting the address position on page 26
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Inserter system for medium office use.
2000 inserts per hour, depending on application.
100V AC / 50 Hz / 5.0 Amps.
115V AC / 60 Hz / 5.0 Amps.
230V AC / 50 Hz / 2.5 Amps.
100/115 V AC: T 5.0 A, 125 V.
Time lag, 5.0 Amps. rated current, 125 V.
230 Vac: T 2.5 A H, 250 V.
Time lag, 2.5 Amps. rated current, high breaking capacity, 250 V.
EMC Certificate conform EMC-Directive.
FCC Certificate conform 47CFR, part 15
CB Certificate conform IEC 60950-1
UL Listed I.T.E. (Information Technology Equipment)
Conform UL-IEC 60950-1, file E153801
Conform NEN-EN-IEC 60950-1 and derivatives.
<68 dBA (according to ISO 11202)
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325 envelopes (80 g/m²)
325 sheets (80 g/m²)
527 mm (20.7 inch)
527 mm (20.7 inch)
527 mm (20.7 inch)
637 mm (25.1 inch)
460 mm (18.1 inch)
460 mm (18.1 inch)
460 mm (18.1 inch)
460 mm (18.1 inch)
765 mm (30.1 inch)
765 mm (30.1 inch)
765 mm (30.1 inch)
765 mm (30.1 inch)
69 kg (152 lbs)
69 kg (152 lbs)
69 kg (152 lbs)
72 kg (159 lbs)
Length:
Minimum 60 g/m² (15 lb bond)
Maximum 250 g/m² (62.5 lb bond), when folded max. 170 g/m² (42.5 lb bond)
Booklets up to approximately 1 mm (0.04 inch) thickness, depending on stiffness
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Minimum width: 130 mm (5.1")
Maximum width: 236 mm (9.3"), when folded max. 230 mm (9.1")
Minimum length: 90 mm (3.5"), the minimum document length used for the upper feeder is 115 mm (4.5")
Maximum length: 356 mm (14")
max. 5 sheets (max. 80 g/m²)
Standard BRE (Business Reply Envelopes)
Minimum 80 g/m² (20 lb bond)
Maximum 120 g/m² (30 lb bond)
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size 6.3”
size* 9.7”
2.5 mm
Remarks:
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The address carrier is the document that carries the address of the person for who the mail-set is meant. The address must remain visible while enclosures are added and the document-set is folded. The fold type and selected envelope must ensure that the address is visible behind the window in the envelope. For personalized mailings there is always an address carrier present as long as envelope printing is not supported. Normally there is one address carrier.
Position of the address on the address carrier, measured from the upper left corner. The address position consists of a horizontal x coordinate, a vertical y coordinate, a horizontal width w and a vertical height h.
The feature of an Inserting System to automatically determine its Job settings by measuring the sizes of documents and envelope. From all Feeders that are loaded one sheet will be taken. Based on the maximum document length (which is also the length of the documentset) and the length of the envelope the fold type is determined.
A job that is created with the Automatic functionality.
Business Reply Envelope included in outgoing mail-sets for addressee response Envelope (BRE) purposes.
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Fold type in which a document-set is folded twice in which the folded flaps are on top of each other. This fold is illustrated in the picture below.
The position of both folds is adjustable. Synonym: Letter fold.
The function of an inserting system in which all mail-sets in progress are finished and the document path is left empty.
Conveyor stacker
Stacks up filled envelopes from the system.
Capability of an inserting system to manually insert mail-sets one by one into the system, which are then inserted into an envelope. Optionally, depending on settings, additional enclosures can be added and the mail-set can be folded. This function is intended for small amounts of mail that each can have a different build-up.
A document is one of the components of a mail-set. A document can consist of one or more sheets. Documents can be divided into address carriers and enclosures. For personalized mailings there is always one address carrier and an optional number of enclosures.
The document-set is the physical collection of address carrier and enclosure(s) that is under production in the Inserting System. The document-set is completed during production and is to be inserted in the envelope. The number of enclosures can range from 0 to the limit opposed by the number of available Feeders. Once the document set has been inserted into an envelope it is called mail set.
Double Feed Control (DFC)
Double Feed Control is the sensor that measures the thickness of a sheet to check if the inserting system does not accidentally take more sheets than intended. DFC sensors exist on Feeders (double sheet detection). Currently DFCs on Neopost inserting systems perform relative measurements, which means that they need a cycle to 'learn' the thickness of a sheet. Also the length of the document is measured so partly overlapping sheets will be detected.
Double parallel fold
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The double V-fold is a type of fold where the document is first folded halfway and the resulting folded set is again folded halfway. This fold is illustrated in the picture below.
The position of both folds is adjustable. Synonym: double parallel fold.
The envelope is the packaging of a mail set. Window envelopes are envelopes that have a transparent section through which the address on the address carrier can be read. Besides the normal top-closing window envelopes there are also bottom-closing envelopes.
Situation in which the front of a sheet is facing downwards when placed in a document feeder.
Face down leading
Situation in which the front of a sheet is facing downwards and the top of the sheet is closest to the separation unit in a document feeder.
Face down trailing
Situation in which the front of a sheet is facing downwards and the bottom of the sheet is closest to the separation unit in a document feeder.
Situation in which the front of a sheet is facing upwards when placed in a document feeder.
Face up leading Situation in which the front of a sheet is facing upwards and the top of the sheet is closest to the separation unit in a document feeder.
Situation in which the front of a sheet is facing upwards and the bottom of the sheet is closest to the separation unit in a document feeder.
A Feeder is a Module for the input of documents to the inserting system. The Feeder separates documents sheet by sheet from the stack of documents in the feed tray.
The ability to load two feeders with the same document type where the Inserting System automatically switches to a second feeder when the first feeder is empty and vice versa. In the mean time the first feeder can be refilled, so the inserting system can keep running without having to stop for refilling the feeders.
Part of the feeder that contains the stack of documents.
TheFeed is the feeding part of the system.
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An Inserter is the Module where the document-set is inserted into the envelope, the envelope is closed and if necessary sealed.
Inserting system The system of all the Modules that cooperate to perform the inserting function (accumulate document-set, fold and insert) and have a single point of control.
insert'n Frank / insert'n Mail (mailing machine)
Interface for the Neopost franking machine.
A job is an actually produced collection of mail-sets based on a certain Job Definition at a certain point in time for a specific purpose. It consists of:
The counter that registers the number of mail-sets that is produced as part of a specific job.
The feature of an Inserting System in which more than one sheet is taken from a Feeder.
OMR
See Optical Mark Recognition.
OMR code definition
Standard 1-track OMR code definition. Specifies the amount of reading marks used and the functionality linked to each of them (how each should be interpreted).
The person operating a document system.
Optical Mark Recognition (OMR)
Optical Mark Recognition is intended for reading and interpreting printed codes. These codes are one or more black marks which are read from a document. These marks give information to the Inserting system about how to build-up and handle a set.
The poweFold unit folds the documents.
Online Services The ability to connect the system to a central server for updates and (OLS) other communication.
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Condition in which the system could not reliably read or interpret the OMR reading marks or barcode from a sheet.
Marks added to documents containing finishing instructions that can be identified by a reading head and interpreted according to the used OMR code definition.
Remote diagnostics
The feature that makes it is possible to analyze a problem on an Inserting System from a remote location.
Service engineer Technical engineer whose task it is to resolve problems with systems in the field. Besides dealing with problems, service engineers are also responsible for preventive maintenance.
Counter which sets the amount of envelopes to be filled. After filling this amount of envelopes the system will stop (even during a clear).
Person who is responsible for the technical state of the machine. Normally a supervisor has access to programming functions, which are restricted for standard users.
A test run is intended to validate the settings of the Inserting System:
Thickness detection
Checks the thickness of the document set. If the thickness is less or more than the set value an error message is displayed.
Contains a stack of paper for a printer or inserter. This paper is supplied to the machine for further processing.
A V-fold implies the document/set is folded once. The fold-position is adjustable. This fold is illustrated in the picture below:
Vertical transport The vertical transport section between feeders and collator.
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A Z-fold means that a document is folded twice in such a way that each folded flap is on a different size of the folded document, resulting in a Z-shape. This fold is illustrated in the picture below.
The position of both folds is adjustable. Synonyms: zigzag fold
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(According to Annex III B of the Low Voltage Directive)
Manufacturer: Neopost Technologies BV
Address: De Tijen 3, 9201 BX Drachten, The Netherlands,
herewith declares that the:
which this declaration refers to, is in accordance with:
EN 60950-1 (2006) EN 55022 (2011) EN 55024 (2010) EN 61000-3-2 (2006) EN 61000-3-3 (2008) EN 61000-4-2 (2008) EN 61000-4-3 (2006)
EN 61000-4-4 (2005) EN 61000-4-5 (2007) EN 61000-4-6 (2009) EN 61000-4-8 (2001) EN 61000-4-11 (2004) EN 61000-6-2 (2005) EN 61000-6-3 (2007)
The Netherlands, Drachten, 01-02-2012
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
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Note: this equipment has been tested and found to comply with the limits for class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with this instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense
Page 88 of 90

Page 89 of 90

| Index | Page 85 |
Power 2, 4, 8, 60, 68, 72 Processing Mail 6, 12, 23, 24
Brushes 18, 19, 60, 61, 68
Can 2, 6, 12, 13, 21, 22, 25, 29, 38, 39, 43, 46, 47, 52, 55, 64, 76, 82 Catch Tray 8, 11 Control Panel 9 Counter 13, 29, 76 Cover 8, 63, 64, 68, 73
Diagnostics 50, 51, 76
Envelope Hopper 8, 68, 73
Sensors 8, 60, 61, 62 Side Guide 8 Stacker 76 Standard 38, 73, 76, 82 Supervisor 1, 46, 48, 76
Task 76 Thickness 6, 39, 44, 55, 73, 75, 76 Time 1, 25, 72, 76
Feeder 6, 13, 15, 16, 22, 24, 25, 29, 39, 44, 52, 55, 68, 73, 76
Hopper 6, 68, 73
Menu 12, 13, 37, 38, 39, 41, 43, 44, 46, 49, 50
Off 18, 21, 44, 45 Online Services 46, 49, 76
MyBinding.com 5500 NE Moore Court Hillsboro, OR 97124 Toll Free: 1-800-944-4573 Local: 503-640-5920
Page 90 of 90 ยท End of manual
| Problem | Likely cause | Fix (from the manual) |
|---|---|---|
| The system cannot be started after switching on | System not connected to mains, blown fuse, or a cover is open. | Connect the system to the mains, replace the fuse below the power switch, and close all covers. Page 73 |
| System stops with an envelope at the insert position (flap not open) | Envelopes stacked reversed in the hopper, envelope flap sticks, or wrong envelope type. | Place envelopes correctly in the hopper, store envelopes according to specifications, and use envelopes that match the job settings. Page 73 |
| Envelopes are double fed | Envelope separation not correctly set or envelopes not placed properly in the hopper. | Adjust the envelope separation and check how the envelopes are loaded. Page 73 |
| Envelope stops skewed | Side guides of the envelope hopper are set too wide. | Check the side guides and adjust them if needed. Page 73 |
| Envelopes are fed irregularly | Hopper almost empty, separation or side guides set too narrow, or envelope support not positioned correctly. | Refill the hopper, adjust the envelope separation and side guides, and reposition the envelope support. Page 73 |
| Display warns about dusty sensors | Dust on the document path, envelope path or exit sensors. | Blow out the path sensors with the bellows or clean the exit sensors with a slightly moistened cotton swab, then calibrate the photocells. Page 67 |
Up to 2000 inserts per hour, depending on application (page 77).
325 envelopes (80 g/m²) and 325 sheets (80 g/m²) (page 78).
From 60 g/m² (15 lb bond) up to 250 g/m² (62.5 lb bond), or 170 g/m² (42.5 lb bond) when folded. Booklets up to about 1 mm thick can be inserted (page 78).
Use a manual job for linked feeders, multifeed, daily mail, reading (OMR), no envelope mode or envelopes with an open flap (page 27).
When DFC is on, the first document from each feeder is used as a reference measurement and any thicker document triggers an error. With Continue on double on, the set is diverted instead of stopping (page 49).