Paitec IM9500 Console Inline Production System User Manual, page 1

Page 1 of 41

Paitec IM9500 Console Inline Production System User Manual, page 2
Text on page 2

IM-9500

Print “n” Mail

Paitec USA Pressure sealer

User Manual

This manual provides detailed information on how to operate and maintain your IM- 9500 Print “n” Mail”.

Please read this manual before operating the machine in order to prevent any damage caused by improper handling

Page 2 of 41

Paitec IM9500 Console Inline Production System User Manual, page 3
Text on page 3

Introduction

Thank you for purchasing a IM-9500 Print “n” Mail product.

This manual is prepared to provide you with guidelines on how to properly operate and maintain the IM-9500.

Copyright

Any of the contents should not be copied, re-printed or translated by other languages without Paitec USA approval.

Page 3 of 41

Paitec IM9500 Console Inline Production System User Manual, page 4
Text on page 4

IM-9500 INDEX

  1. Accessories
  2. IM-9500 Installation Process
  3. Printer Installation
  4. Ready for Operation
  5. Cleaning the contamination
  6. Software Installation and Upgrade

Page 4 of 41

Paitec IM9500 Console Inline Production System User Manual, page 5
Text on page 5

IM -9500 (Inline Pressure Sealer)

  • IM-9500 offers the most heavy duty print “n” mail pressure sealer and comes with various security solutions. It provides excellent sealing quality with the 2 pairs of pressure rollers and is capable of processing of 200,000 forms per month.

IM-9500 Spec.

Form Size : A4 / Letter / Legal size Speed : Up to 3,600 sheets per hour based on a 60 ppm printer Fold Setting : Manual Paper weight : 60-120gsm Fold type : Z, C, V & Double Double Detect : By pass tray and sensor Stacker : Auto slide conveyor (*600 sheets) Printer Compatibility : HP LJ4515 laser printer series(duplex available) Duty cycle : 200,000 sheets per month(without printer) Height Adjustable : 0- 80mm

  • Based on 90gsm paper weight

IM-9500 Compatibility

HP Laserjet 4010, 4015, 4110, 4515, 4515x 4550 Height adjustable table can be also compatibility with other printers. Recommended Printer for PAITEC PRESSURE SEALERS IS HP LJ4515 laser printer series. Please note extra paper trays will be required in order for the system to function properly

HP LJ 4515 PRINTER

Page 5 of 41

Paitec IM9500 Console Inline Production System User Manual, page 6
Text on page 6

Accessories

[IM-9500 Body]

Installation

[Auto Slide Conveyor]

[IM-9500 Interface]

[Printer mounting base plate]

[OP REMOTE ]

Security cover

[BOX OPEN]

Page 6 of 41

Paitec IM9500 Console Inline Production System User Manual, page 7
Text on page 7

① Installation for printer base plate and load the printer.

  • Unscrew the IM-9500 body from the packing pallet and screw the printer base plate to connect the printer.

Unscrew the IM-9500 Body that is assembled on the packing pallet.

Connect IM-9500 body with printer base plate and screw

Picture showing printer base plate connected

  • Fixed hole for printer

Load the printer onto the printer base plate and adjust the height using the 2 height adjustment bolts. Please note you will require an adjustable spanner for this task

Page 7 of 41

Paitec IM9500 Console Inline Production System User Manual, page 8
Text on page 8

IM-9500 INDEX

2. Operation

1) Checklist before operation

2) Folding list and setting

3) Standard Operation

4) Demonstration

5) Other operation

Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers

  1. Cleaning the contamination
  2. Software Installation and Upgrade

Page 8 of 41

Paitec IM9500 Console Inline Production System User Manual, page 9
Text on page 9

② OP panel & Interface

Connect the OP panel cable to IM-9500 as shown

Screw the interface to the main body (Back)

Assemble the interface to IM-9500. The interface will slide right to left to engage properly

Screw the interface. (Front)

  • Picture shows the complete installation of the op panel and interface

Page 9 of 41

Paitec IM9500 Console Inline Production System User Manual, page 10
Text on page 10

③ Security Cover & Conveyor

Locate & fix the Security upper cover with 2 screws supplied

Screw the interface and security upper cover with the 2 screws supplied

Screw the lower security cover onto the interface with screws supplied

Place the conveyor on to IM-9500

Fix the conveyor as shown with M4 screws supplied

Install the conveyor guide roller.

Page 10 of 41

Paitec IM9500 Console Inline Production System User Manual, page 11
Text on page 11

IM-9500 Installation – Conveyor Wheels

The position of the conveyor wheels is very important. Having the right position will minimize jamming of forms on the out-feed.

Place the conveyor wheels onto the conveyor bracket located on the out-feed of the IM-9500 (Fig 1) Adjust the wheels to suit the fold type (Fig 2) Adjust the conveyor speed con (Fig 3)

Place wheels onto mounting bracket

By sliding the wheels in and out you can adjust to suit your fold type

Conveyor speed pot. Rotate this to speed up or slow down the conveyor to suit. It is always best to have the forms over-lapping, this will make sure you maxi mise the holding capacity of the conveyor

Examples for setting the wheels to correct position

A4 – Z-Fold wheels should be set at the shortest position. (Slide the wheels in)

A4 – Z-Fold wheels should be set to their longest position (Slide the wheels out)

Page 11 of 41

Paitec IM9500 Console Inline Production System User Manual, page 12
Text on page 12

Printer Installation – installing the Firmware USB

③ HP Printer

Remove this cover from the printer to access the communication part of printer

Remove the front communication cover as shown

Unscrew the two points as shown and remove the communication housing bay

Page 12 of 41

Paitec IM9500 Console Inline Production System User Manual, page 13
Text on page 13

Printer Installation Installing the Firmware USB

③ HP Printer set up – interface Guide

Remove the upper cover of printer.

Remove the left and right screws

Insert the cooling fan cable from the interface guide as shown

Install the interface guide unit onto the printer as shown using the screw sent with the guide

Page 13 of 41

Paitec IM9500 Console Inline Production System User Manual, page 14
Text on page 14

Printer Installation installing the firmware USB

③ HP Printer set up

Cable route for Fan Harness.

Reassemble the control board

Replace the 2 M3 Screws as shown in picture

Remove the 2 x M3 Screws and take the metal plate off

Install the D-Sub Ass’y as shown

Page 14 of 41

Paitec IM9500 Console Inline Production System User Manual, page 15
Text on page 15

Printer Installation Installing the Firmware USB

③ HP Printer set up .

Replace 2 x M3 Screws

Connect the Firmware USB tool into the Hub. Please take care on this part of the installation

Connect the Fan Harness & Fan cover Harness connectors

Re-install HP Inner Cover.

Page 15 of 41

Paitec IM9500 Console Inline Production System User Manual, page 16
Text on page 16

IM9500 / Printer Alignment

  • Please Check the gap between the MF9500 body & printer. The interface guide should be pushed into the mouth on the interface by no more than 25cm See [fig. 1].
  • If required use a spirit level to make sure the surface the machines are located on is level.

! Once you have achieved this power up the machine and Press the “Reset” Button on the OP panel. This will indicate that the interface guide is located correctly. see fig.2

  • Also Connect the power for Printer and auto slide conveyor.

Page 16 of 41

Paitec IM9500 Console Inline Production System User Manual, page 17
Text on page 17

MF9500 INDEX

  1. Checklist before operation
  2. Folding list and setting
  3. Standard Operation
  4. Demonstration
  5. Other operation

Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers

  1. Cleaning the contamination
  2. Software Installation and Upgrade

Page 17 of 41

Paitec IM9500 Console Inline Production System User Manual, page 18
Text on page 18

Checklist before Operation - Cables

① IM9500 & Printer communication cable

② IM9500, Auto slide conveyor & Printer Power on

  • Check On/OFF power

Page 18 of 41

Paitec IM9500 Console Inline Production System User Manual, page 19
Text on page 19

1.Unlock the green release lever to set the correct fold position.

  1. Slide the red arrow, by moving the red knob to the fold position required according to the fold assist label on the fold drum.
  2. Slide the blue arrow (second fold) according to the fold assist label on the fold drum.
  3. Once the required fold position is set, lock back the green release lever.

(Remember the Red knob is for the first fold setting, Blue slider is for the second fold setting.

Ex 1) “Z” fold with A4 Red arrow “198”(First fold 198mm), blue arrow “99”(Second fold 99mm)

Ex 2) “C” fold with Letter Red arrow “92”(First fold 92mm), blue arrow “94”(Second fold 94mm)

Ex 3) “V” fold A4 Red arrow “148”(First fold 148mm), blue arrow “0”(Fully down, No Second fold)

Note: Please note that although we suggest that you follow the fold setting according to the manual, however the scale on the drum is NOT 100% accurate and is provided as a guide only

Fold Position lock lever

2 nd fold setting lever

1 st fold setting lever(Red)

Page 19 of 41

Paitec IM9500 Console Inline Production System User Manual, page 20
Text on page 20

14” fold drum Settings

By looking at the Customer’s Form, determine the Size of Paper and Type of Fold. The blue slider on the front of your drum is your first fold position marker (There are basic instructions on the drum to help you.) Remember unlock the first fold locking lever (Green plastic ball on shaft) first before moving the blue slider

Fold Position locking lever

Fold Drum locking lever release this to access the second fold plate.

Page 20 of 41

Paitec IM9500 Console Inline Production System User Manual, page 21
Text on page 21

14” Fold Drum setting Cont….

The second fold position is located inside the drum. Unlock the fold drum release lever (this has a black plastic ball on the shaft) the drum will drop forward. Now you can see the second fold plate and settings… You must undo the 2 thumb screws to move the slider to the required setting.

Page 21 of 41

Paitec IM9500 Console Inline Production System User Manual, page 22
Text on page 22

1.Power on the IM9500, Auto slide conveyor and Printer.

  1. Load the pressure seal forms into the printer tray as shown on the fig. 1. make sure you load them the correct way as shown
  2. Check to make sure the IM9500 and printer interface are aligned(see fig. 2)

! Caution : Both IM9500 & Laser Printer need to be an a level surface to function properly

  1. Adjust the folding drum to your paper (See P20.)
  2. Press the Print function button on your desktop to run a test print.
  3. Check to see if the pressure sealing forms are folded and sealed correctly

Page 22 of 41

Paitec IM9500 Console Inline Production System User Manual, page 23
Text on page 23
  • Feeding Mode (Allows you to fold and seal documents that have already been printed )
  1. Check OP panel(see fig.1)
  2. Load the pressure seal forms into the printer tray (see fig.2)
  3. Find the “Start Feeding” on the menu and press the start for operation.(you can see IM9500 on the printer menu)
  4. Check if the pressure seal forms are well sealed or not.

[fig. 2- loading the paper]

[Menu – IMF9500 ]

[fig 3 – Printer Menu]

Page 23 of 41

Paitec IM9500 Console Inline Production System User Manual, page 24
Text on page 24
  • Printing only operation (Allows you to print your documents only without folding and sealing)

1.Change the “Divert” on OP panel . (see fig. 1)

2. Open security cover this is where the printed forms end up (see fig. 2)

1. Press “Set Button” 2 times

Mode : Working Printer [Prompted]

Mode : Working Divert [Prompted]

[fig. 1 - Menu]

  1. Press “Set Button” once (warning sound)

Mode : Working Divert [Prompted]

  1. Press “Mode Button” 2 times This is the save option

Mode: Divert Ready

[fig. 2 – security cover open]

Page 24 of 41

Paitec IM9500 Console Inline Production System User Manual, page 25
Text on page 25

IM9500 INDEX

  1. Paper Jam Removal

Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers

  1. Cleaning the contamination
  2. Software Installation and Upgrade

Page 25 of 41

Paitec IM9500 Console Inline Production System User Manual, page 26
Text on page 26

Top Unit (Printer Set Error code)

  1. Check the gap between IM9500 & Printer guide is set correctly
  2. After adjusting the gap, please press “Reset” button on the control panel
  3. Check IM9500 & printer communication cable is connected well.
  4. Check for paper jams inside the laser printer and IM9500 interface unit

Caution : Both IM9500 & Laser Printer need to be an a level surface to function properly

Folding is not accurate.

  1. Check the folding lever locations are set to your stationery. (See P20)
  2. Check to see if the paper is loaded correctly (security panel as your leading edge)

Page 26 of 41

Paitec IM9500 Console Inline Production System User Manual, page 27
Text on page 27

Double Detect By -Pass Tray

  1. The IM9500 has a function to detect double forms. ( A double form is where 2 separate pieces of paper have stuck together) If a double form is passed from the printer to the MF9500, it will be detected at the entrance to the interface and be diverted to the by-pass tray.

2.If you are experiencing double feeding, please make sure you fan the paper properly before loading the printer tray.

! Caution : Please confirm the OP panel menu is displaying “Divert” mode.

Mode:Divert Readey

Fan the pressure seal forms to separate and to eliminate any static that may have been caused by either storage or by the laser printer. (This can also be achieved using a paper jogger Please call us for more information about this..)

The paper should fanned before you load the printer tray

Page 27 of 41

Paitec IM9500 Console Inline Production System User Manual, page 28
Text on page 28

Audible Warning Sound

1.Please check IM9500 and interface gap. 2.Press “Reset” Button

  1. If the machine is still emitting a warning sound, please check for the any other paper jams in interface, folding area and sealing roller area. Make sure you open the back door and check this area

The folding direction is

incorrect

  1. Make sure that the your stationery is loaded properly in the printer tray
  2. Also check whether the fold setting are correct.
  3. The security panel is your leading edge

Page 28 of 41

Paitec IM9500 Console Inline Production System User Manual, page 29
Text on page 29

Paper Jam Removal

  1. Paper jam in the folding unit. : Open the security cover and pull and slide out the folding unit. Remove any jammed paper. If there is a frequent paper jam within this unit, check the fold setting again. (pic.1)
  2. Paper jam in the interface : Please open the top door to clear any paper jams in the interface unit. (pic.2)
  3. Paper jam in the sealing rollers : Open the body cover and use the jam tools to remove the jam.(pic.3)
  4. Others : separate the printer from the machine and open the cover( pic. 4) and remove the jam.

Pic. 2

Pic.1

Pic.3

Pic.4

Page 29 of 41

Paitec IM9500 Console Inline Production System User Manual, page 30
Text on page 30

Jam Removal – Back Door

In order to clear a paper jam from the rear of the machine you will need to do the following.

1.Slide the printer away from the IM9500. this can be achieved by standing in front of the printer, holding the printer on the left and right side and pulling towards you.

1.Open the Black rear door.

2.Remove any forms that are jammed within the paper path.

3.Close the rear door and slide the printer back into place.

4.Check to make sure the system in aligned before commencing operations.

5.Press the reset button on the console

Slide the printer away from the MF9500

Open the Rear Door

Clear away any jammed forms

Slide the printer back into place

Page 30 of 41

Paitec IM9500 Console Inline Production System User Manual, page 31
Text on page 31

Jam Removal – Sealing rollers

In order to clear a paper jam from the sealing rollers you will need to do the following.

1.Turn off the power to the IM9500 unit

2.Remove the op panel and place on top of the interface.

3.Remove the left side cover from the machine by pushing up and pulling it away. As shown in Fig 1

4.Attach the wrench (Supplied) to the sealing roller shaft as shown in fig 2

5.Rotate this anti clockwise to release the paper jam. Open the rear door and remove the jammed form.

6.Replace the side cover and turn the power back on.

Lift cover up and pull away as shown

Jan removal tool (Supplied) rotate anti-clockwise

Page 31 of 41

Paitec IM9500 Console Inline Production System User Manual, page 32
Text on page 32

IM9500 INDEX

Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers

  1. Engineering Mode
  2. Cleaning the contamination from the sealing / fold rollers
  3. Software Installation and Upgrade

Page 32 of 41

Paitec IM9500 Console Inline Production System User Manual, page 33

Page 33 of 41

Paitec IM9500 Console Inline Production System User Manual, page 34
Text on page 34

MF9500 INDEX

Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers

5. Cleaning the contamination from the sealing / fold rollers

7. Software Installation and Upgrade

Page 34 of 41

Paitec IM9500 Console Inline Production System User Manual, page 35
Text on page 35

Cleaning the Press roller and Fold roller

How to clean the 4 Sealing Rollers

1.Open THE PERSPEX security cover. Slide out the folding unit. You will see the sealing rollers once you pull and slide out the folding unit. 2.Please clean the surface of the roller with an alcohol based cleaning solution 3.Contaminated sealing rollers may ruin the stationery, create noise, and cause frequent paper jam in the sealing rollers. 4.Do not use any sharp edged tools to remove the contamination from the sealing rollers this will damage them and invalidate your warranty.

1 st set of sealing rollers

Clean the sealing rollers.

2nd set of sealing rollers (May require engineers assistance)

Remove the rear plate.

  1. Release the screws and Open the cover.
  2. Remove the screws. (both Side)
  3. Separate the hook and shaft. (Both Side)
  4. Remove the shaft
  5. Clean the sealing rollers.

Page 35 of 41

Paitec IM9500 Console Inline Production System User Manual, page 36
Text on page 36

Cleaning the Press roller and Fold roller

How to clean the folding roller

1.You will see the folding roller when you release the bottom lever of the folding unit. 2.Please clean the surface of the folding unit. 3.Only use either alcohol or water when cleaning the surface of the folding roller. Thinners or any other types of solutions may damage the surface of the roller.

Page 36 of 41

Paitec IM9500 Console Inline Production System User Manual, page 37
Text on page 37

MF9500 INDEX

Printer Error Double Detect Paper Jam Removal Jam removal Sealing rollers

  1. Cleaning the contamination from the sealing / fold rollers
  2. Software Installation and Upgrade

Page 37 of 41

Paitec IM9500 Console Inline Production System User Manual, page 38
Text on page 38

Upgrade the HP4515 Firmware

Initialize the Firmware in the USB

Turn off the printer and click the ‘menu’ button when the memory is checked. (Until three LED is lightened) Click the 1) ‘previous’ button after the 2) three LED is lightened. (Insert the USB) Click the ‘OK’ button when ‘Initialize Disk’ is shown in LCD Panel. A loading screen is shown on the display

Firmware Installation

1.Click the ‘start’ button in the windows and click the ‘run’ in the start menu. 2.Type ‘cmd’. 3.Type ‘FTP : (IP address of your printer is linked)’ 4.You can see the little progress. (Press ‘Enter’ twice please.) 5.Type ‘Bin’ when ‘ftp>’ is shown. Please run the installation by assignment the destination of the installation file. If you assign wrong destination you will do all process from first step again. Ex) The destination of installation file is in C:\.. ‘ put c: “duoseal_1.0.2.0.pjl”

  1. If the installation complete printer is rebooted.

Detailed figures are shown in next page.

Page 38 of 41

Paitec IM9500 Console Inline Production System User Manual, page 39

Page 39 of 41

Paitec IM9500 Console Inline Production System User Manual, page 40

Page 40 of 41

Paitec IM9500 Console Inline Production System User Manual, page 41

Page 41 of 41 ยท End of manual

Quick start

  1. Unscrew the IM-9500 from its pallet, screw on the printer base plate, set the printer on it and level it with the 2 height adjustment bolts (you need an adjustable spanner).
  2. Connect the OP panel cable, slide the interface on right to left and screw it at front and back, then fit the security covers and the conveyor with its guide roller and wheels.
  3. Install the interface guide and firmware USB tool in the HP printer as shown, then check the interface guide sits no more than 25 cm into the interface mouth on a level surface.
  4. Power on the IM-9500, conveyor and printer, and press Reset on the OP panel to confirm the interface guide is located correctly.
  5. Unlock the green release lever, set the red knob (first fold) and blue slider (second fold) — for an A4 Z fold, red 198 and blue 99 — and lock it.
  6. Load fanned forms in the printer tray as shown, run a test print from your desktop and check the folding and sealing.

Troubleshooting

ProblemLikely causeFix (from the manual)
Printer set error code on the top unitWrong gap between the IM-9500 and printer guide, loose communication cable, or a jamAdjust the gap and press Reset, check the communication cable, and look for jams in the printer and interface unit. Both machines must be level. Page 26
Folding is not accurate or the fold direction is wrongFold levers not set for your stationery, or paper loaded wrongCheck the fold lever settings and load the paper with the security panel as the leading edge. Page 26
Forms diverted to the by-pass trayDouble forms (two sheets stuck together) detected at the interface entranceFan the forms properly before loading the printer tray to remove static, and confirm the OP panel shows "Divert" mode. Page 27
Audible warning soundInterface gap or a paper jamCheck the IM-9500 and interface gap and press Reset. If it continues, check for jams in the interface, folding area and sealing rollers, including behind the back door. Page 28
Jam in the folding unit or interfaceForm stuck in the fold section or interfaceOpen the security cover and slide out the folding unit, or open the top door of the interface, and remove the paper. Recheck the fold setting if jams are frequent. Page 29
Jam at the rear paper pathForm stuck in the paper pathSlide the printer away, open the black rear door, remove the forms, slide the printer back, check alignment and press Reset. Page 30
Jam in the sealing rollersForm stuck between the sealing rollersTurn off the power, set the OP panel on the interface, remove the left side cover, fit the supplied wrench to the sealing roller shaft and turn it anticlockwise. Remove the form through the rear door. Page 31

Frequently asked questions

Which printers work with the IM-9500?

HP LaserJet 4010, 4015, 4110, 4515, 4515x and 4550, with the HP LJ4515 series recommended. Extra paper trays are required. See page 5.

How fast is it and what paper does it take?

Up to 3,600 sheets per hour with a 60 ppm printer, on A4, Letter or Legal forms from 60 to 120 gsm. See page 5.

Can I fold and seal forms that are already printed?

Yes. Use Feeding Mode: load the forms in the printer tray and choose "Start Feeding" from the IM9500 menu on the printer. See page 23.

Can I print without folding and sealing?

Yes. Change the OP panel to Divert mode and open the security cover; printed forms are delivered there. See page 24.

How do I clean the sealing and folding rollers?

Open the security cover and slide out the folding unit, then clean the rollers with an alcohol based solution. Use only alcohol or water on the folding roller and never sharp tools. See page 35 and page 36.